Contact Us

The Customer Support Center is available during office hours to assist you and can be reached by: Telephone  at +1 (345) 949-4579. 

When prompted:    

• Press 1 for Imports/Exports, 
• Press 2 for Visitor Extensions,
• Press 3 for Visitor /Student Visas or;
• Press 4 for Vessel Information. 

You can also email the Customer Support Center at CBC.OnlineSupport@gov.ky. 

For more contact information, please review the below:

Hours of Operation

Administration Offices
8:30am – 5:00pm Monday – Friday

Cargo Processing Office 
8:30am – 5:00pm Monday – Friday

CBC Warehouse
8:30am – 05:00pm Monday - Friday
8:30am - 12:30pm Saturdays

Owen Roberts International Airport
6:00am – 11:00pm – Daily

George Town Sea Port
8:30am – 4:30pm Monday – Friday
8:30am – 12 Noon Saturday -
(A special attendance fee of CI$56.00 is charged for vessel clearances outside of normal work hours)